Privacy Policy

1. Introduction

ConfigViz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual configurator platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email address, phone number)
• Business information (company name, address)
• Account credentials
• Payment information
• Communications you send to us

Automatically Collected Information

When you access our platform, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Objection to processing
• Data portability

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: support@configviz.com